

Personal loans often step in during emergencies because they are quick to access and do not require collateral. But confusion usually follows when a borrower passes away before repaying the loan. Families are often left wondering whether the bank can seize property or demand repayment from heirs.
Unlike home or vehicle loans, personal loans are unsecured. This means banks do not hold any asset as security. As a result, lenders cannot automatically take over property or possessions to recover dues after the borrower’s death. This single factor shapes how banks proceed next.
The first thing lenders usually verify is whether the borrower had opted for loan protection insurance. If such a policy exists, the bank submits a claim to the insurer. Subject to the policy terms, the insurer settles the outstanding amount and the loan account is closed.
This route, when available, largely shields family members from financial stress during an already difficult period.
If there is no insurance cover, banks look at whether the loan had a co-applicant or a guarantor. A co-applicant is legally treated as equally responsible for repayment. A guarantor becomes liable if the borrower defaults or passes away.
In both cases, the responsibility to repay does not end with the borrower’s death. If repayments stop, banks can initiate recovery proceedings, and defaults may be reported to credit bureaus, affecting the credit scores of the co-applicant or guarantor.
When there is no insurance, co-applicant or guarantor, lenders may seek recovery from the deceased borrower’s estate. This can include bank balances, fixed deposits, investments, gold, real estate and other financial assets left behind.
If these assets are insufficient, banks may also check whether any life insurance payout is due and recover outstanding dues from that amount, within legal limits.
Legal heirs are not automatically responsible for repaying a personal loan. Liability arises only if they are co-applicants, guarantors or if the loan agreement explicitly assigns responsibility to heirs.
However, if heirs inherit assets from the borrower, banks can recover dues only up to the value of those inherited assets. Heirs cannot be forced to repay a loan from their own income or savings.
In rare cases where recovery is not possible through insurance, guarantors or estate assets, banks may internally classify the outstanding amount as a loss and write it off. This is a lender’s accounting decision and does not create liability for the family.
Families should inform the bank at the earliest about the borrower’s death and submit the death certificate along with required documents. Reviewing the loan agreement carefully and seeking legal advice can help avoid unnecessary liability and protect the family’s rights.